Some of our best-selling products are shipped within the United States, and the estimated delivery time is usually 7 to 10 business days from the shipping date.
Other products are shipped outside the United States, and the delivery time from the shipping date will take 2 to 4 weeks, which specifically depends on the customs clearance situation. Please rest assured that once the product is shipped, we will send you the tracking number as soon as possible.

We accept PayPal and all major credit cards, such as MasterCard, Visa, American Express, and Discover. However, we are currently maintaining the credit card payment service. You can use PayPal for payment. PayPal offers better buyer protection: if you don’t receive the product or it doesn’t match the description, you can apply for a full refund.

If the payment currency you use is different from the designated currency of the payment method you choose, your payment provider or a third-party payment processing agency may apply a currency exchange rate to your payment or charge a handling fee.

Yes, we ship almost all over the world.
However, currently we are unable to ship to the following countries: Trinidad and Tobago, Dominican Republic, Botswana, Barbados, Zimbabwe, Costa Rica, Uganda, Fiji, Seychelles, Mauritius, Jamaica, Aruba, Virgin Islands, Bahrain, Senegal, Honduras, Sierra Leone, Palau, Maldives, Tanzania, Saipan, Bosnia and Herzegovina, Puerto Rico, Bolivia.

We ship from our warehouse located in Los Angeles, California. We often travel around the world to find good products, so we also ship from our overseas locations, including India, Egypt, Southeast Asia, China, or Peru. We source products from reliable and high-quality suppliers around the world. We will carefully inspect each product and fly around the world to visit factories on-site to ensure that the products are of high quality and that the production process complies with the principles of sustainable development.

You can enter the discount code during the checkout process.
Just go to your shopping cart and then proceed to checkout. There will be a “Discount” box below the items in your shopping cart. Just enter your coupon code and then click “Apply”.
Once the order has been submitted, we cannot apply the discount anymore. The discount code should be used before checkout. You can still use this promotional code for your next order.
The discount code can only be used once per customer.

It will not be automatically applied. Please manually enter the discount code in your shopping cart.
Once the order has been submitted, we cannot apply the discount anymore. The discount code should be used before checkout. You can still use this promotional code for your next order.

Please check our exchange policy, and for details, see the “Return Policy”.

The order confirmation email will be sent to your email address within 24 hours after you check out. Please check your spam or trash folder, as the email may also be sorted into it. If you want us to resend the confirmation email, please send a request to innerglowproject@outlook.com.

We are here to help you solve problems. Please call us at +1 (856) 8994568 or contact us via email at innerglowproject@outlook.com.